At Breakdown Distro we aim to get your order to you as quickly and reliably as possible. This Shipping Policy explains how we process, pack, and ship orders placed on BreakdownDistro.com. Please read it carefully before completing your purchase.

All orders are processed within 1 to 3hours  after payment is confirmed .

Orders placed before 2:00 PM (local warehouse time) on a business day are typically processed the same day or next business day. During high-demand periods, sales events, or inventory restocks, processing may take the full business day

You will receive an order confirmation email once your purchase is successfully placed. A second email with tracking information is sent once the order has shipped.

We ship using reliable carriers to provide tracking and delivery confirmation. Available options and estimated delivery times (after the order has shipped) are:

– Standard Shipping: 2–5 business days

– **Expedited Shipping**: 2–4 business days (where available)

– **Priority / Express options**: 1–3 business days.it will only reach 3days for international shipments

Delivery estimates begin once the order leaves our facility and are not guaranteed. Actual delivery times can vary based on destination, carrier volume, weather, or other factors outside our control.

 Shipping Rates

Shipping costs are calculated at checkout based on:

– Order weight and dimensions

– Destination

– Selected shipping speed

We occasionally offer free or reduced shipping promotions. Any free shipping threshold or special rate will be clearly displayed on the site and applied automatically at checkout when conditions are met.

Once your order ships, you will receive a tracking number by email. You can use this number on the carrier’s website to monitor the progress of your package.

Please allow 24 hours after receiving the tracking email for the tracking information to become active in the carrier system.

If tracking shows no movement for an extended period or you have not received your package within the expected window, contact us with your order number and tracking details so we can assist.

 Packaging

All orders are packed securely to protect the products during transit. We use discreet outer packaging with no external indication of the contents. This helps maintain privacy for every shipment.

Internal packaging is designed to prevent damage to disposables, pre-rolls, moonrocks, flower, and other items during handling and transport.

If a package is returned to us as undeliverable due to an incorrect address, failure to claim the package, or refusal of delivery, we will contact the customer.

In these cases:

– The customer may be responsible for return shipping costs and any re-shipping fees.

– We will hold the returned order for a limited time while attempting to resolve the issue.

– If the customer does not respond or provide a valid new address within a reasonable period, the order may be cancelled and a partial refund issued (product value minus original shipping and return costs).

Please double-check your shipping address at checkout to avoid delays or additional charges.

 Delays Outside Our Control

Breakdown Distro is not responsible for delays caused by:

– Carrier issues or high shipping volume

– Weather events or natural disasters

– Customs or regulatory inspections (if applicable)

– Incorrect address information provided by the customer

– Holidays or peak seasonal periods

We will do our best to keep you informed if we become aware of significant delays affecting your order.

If your tracking shows the package was delivered but you did not receive it, or if the package arrives damaged, contact us within **7 days** of the delivery date with your order number, tracking information, and photos (for damage claims).

We will work with the carrier to investigate. In confirmed cases of loss or damage that occurred during transit, we will offer a replacement or refund at our discretion, depending on the circumstances and carrier findings.

Breakdown Distro primarily ships within the United States. International shipping is also available for all qualified orders

Once an order has been placed, changes to the shipping address may not always be possible. If you need to update your address, contact us immediately with your order number. We will attempt to accommodate the change if the order has not yet been processed or shipped.

If you have any questions about shipping, tracking, delivery times, or the status of your order, please reach out to our support team with your order number. We are here to help resolve issues as quickly as possible.

Thank you for choosing us. We work to make every shipment secure, discreet, and reliable.